Shipping & Returns

Here at REDCON1 we take pride in making sure that each and every customer has a positive experience. Customers can order with confidence and peace-of-mind knowing that your money will never be wasted on a product that is sub-par. If you feel that the results of your supplements are insufficient, please contact us and we will make sure that the situation is remedied quickly and fairly.

SHIPPING POLICY

All orders are processed to ship Monday through Friday. They are shipped via USPS or UPS. International orders are not supported at this time.


Once you receive your tracking information, it can take 24 - 48 business hours for the tracking to update.


We strive to uphold the highest levels of quality customer service. It is our ultimate goal at REDCON1 to create life-long customers and we will do everything in our power to ensure that your experience with us is one that makes you want to shop with us again and again.

ORDER PROCESSING

Our standard processing time is 2-4 business days for all items that are in stock. Processing times are not calculated into the estimated delivery times. Depending on the amount of orders that we receive over the weekend will also possibly delay your processing time.


Orders are not processed on weekends or U.S. Holidays. Extra time may be required for larger orders, orders requiring additional customer information, or out of stock items.

UPS SHIPPING

UPS shipping takes anywhere between 5-7 days to receive.

PRIORITY SHIPPING

From USPS.com:

All priority shipping has an expected delivery time of 1, 2, or 3 business days and is based on the origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.

INTERNATIONAL SHIPPING

At this time Redcon1 only supports Domestic Shipping

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RETURN/REFUND POLICY

All returns and exchanges are accepted within 30 days of receiving the item.


If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of shipment.


If a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list.


Refunds will only be issued after all items in the original package have been returned to us, including free promotional items. Please always contact us first because most issues can be resolved very easily.


All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case, then please email us and we will work with you. Each case is handled individually.


If a product is missing from your order, then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.

Address:

701 Park of Commerce Blvd

Boca Raton, FL 33487