Everything You Need To Know About Black Friday
Redcon1’s Black Friday Promotion will include up to 33% off the entire site - excluding stacks. We will not be honoring any other discounts higher than 33% off unless otherwise specified. We also will not be honoring the use of Gift Cards or Checkpoint Vouchers as a payment option during the Black Friday Promotion.
There will also be new products releasing at the start of the promotion and these products will be eligible for discounts.
Redcon1’s Black Friday Promotion ends Sunday, December 1st 11:59:59PM PST.
We reserve the right to amend the terms & conditions of this offer during the promotional period. Please refer to our website for updates.
Hello... is anyone there?
We understand that you might have a few extra questions, or experience an issue while shopping or checking out during Black Friday which means that you'll slide into our wonderful Customer Service Team Inbox... if you don't receive an immediate response, please be reassured that we will be working 24/7 (literally) to answer your e-mails and phone calls as quickly as possible.
Please note, to ensure that we can handle your inquiries as quickly as possible, please do not message Customer Service on more than one channel, and please do not send multiple messages regarding the same issue. If you do, this will move you to the back of our inbox.
I’m having trouble with my order, can anyone assist me?
To ensure you receive the best online shopping experience possible, we want to direct you to the right department to answer all your questions. If you’re shopping our site and have questions about any of our supplements (what they do, how to take them, what to stack them with, etc), our Frontline Team will be armed and ready to assist you via online chat, text message, email, or phone -- all of which you can find below:
Text or Call: 713-578-0492
If you’ve reached checkout and completed your order and have any questions about the status of your order, tracking information, order confirmation, etc., please feel free to reach out to our Customer Service Department via the online form, live chat, email, or phone. Again, we ask that you do not message us on more than one channel to keep your spot in the queue.
I placed more than one order, can I combine them?
If you placed more than one order we are unfortunately unable to combine these or refund shipping charges.
When will I receive my order?
We know you’re anxious to receive your order. We’re anticipating an EXTREMELY high volume of orders being placed during Black Friday Weekend and we’ll be working 24/7 until each and every order is shipped out. However, we’re still only human and we please ask for your patience during this very busy time.
That said, our goal is to dispatch orders on a first in first out basis, meaning they will go out in the same order they come in. However, due to warehouse processes, we’re not always able to do this. There’s a chance that if you place multiple orders during our Black Friday Promotion the oldest order may not be dispatched first.
Please allow 3-5 Working Days for your order to leave our warehouse. Once shipped normal courier delivery times apply. Please refer to our Shipping Policy for additional information.
Adding an item to your cart, unfortunately, does not reserve the stock for your final checkout. Stock is only allocated to your order once the payment has been accepted and the order is confirmed.
We are unable to make any changes to orders once they have been placed, this includes adding or changing items, delivery & shipping addresses, and the shipping method.
Due to stock availability within our warehouses, your order may be dispatched in separate packages. If this is the case, your package could be despatched on different working days. You will receive an email notifying you of any changes to your order as well as tracking information.
If an item(s) you have ordered goes out of stock, the item(s) will be refunded, and any remaining item(s) will be dispatched. You will be notified via email of any changes to your order(s).
Our usual forms of payment will be available during our Black Friday Promotion, including Sezzle. The use of Gift Cards or Checkpoint Vouchers will not be honored during the Black Friday Promotion.
Gift Cards are available for purchase during the Black Friday Promotion but will not be offered at the discounted rate.